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Keywords: Servitization
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Journal Articles
International Journal of Quality & Reliability Management (2023) 40 (9): 2144–2165.
Published: 27 January 2023
...Saad Zighan; David Bamford; Iain Reid; Ahmed EL-Qasem Purpose This study examines the criteria for evaluating the quality of servitization and the factors influencing the project–service system's success. Design/methodology/approach Evidence was collected through three rounds of Delphi...
