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Keywords: Site organization
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Journal Articles
The influence of Internet banking services quality on e-customers’ satisfaction of Saudi banks: comparison study before and during COVID-19
Available to Purchase
International Journal of Quality & Reliability Management (2023) 40 (2): 496–516.
Published: 28 December 2021
... 2021 24 09 2021 18 10 2021 22 11 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only E-customer satisfaction E-service quality Personal needs Site organization User-friendliness Efficiency Responsiveness Reliability...
