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Keywords: Small and medium-sized enterprise
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Journal Articles
International Journal of Quality & Reliability Management (2018) 35 (2): 319–334.
Published: 05 February 2018
...Marc Llonch†; Merce Bernardo†; Pilar Presas† Purpose The purpose of this paper is to analyze the simultaneous implementation of an integrated management system (IMS) in a small and medium-sized enterprise (SME) and its impact on costs. Design/methodology/approach Based on a case study...

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