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Keywords: Socio-technical systems
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Journal Articles
International Journal of Quality & Reliability Management (2026) 43 (6): 1569–1592.
Published: 10 April 2026
... The originality lies in its interdisciplinary research approach to understand how a lean learning system at individual-, team- and organisation-level can improve operators' work performance and well-being. This complements earlier papers by developing a socio-technical system model, including the importance...

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