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Keywords: Structural constructs
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Journal Articles
International Journal of Quality & Reliability Management (2022) 39 (2): 537–569.
Published: 10 May 2021
... analysis Doe Quadrant matrix Critical factors Structural constructs The emergence of quality as a critical success factor in the early 1980s saw the emergence of quality management models or business excellence models in the late 1980s; Malcolm Baldrige National Quality award model (1987...
