... between HSQ and patient satisfaction. Design/methodology/approach Data were collected from 202 inpatients (after screening) at the time of their discharge with a survey questionnaire containing items of modified SERVQUAL. It was then analyzed on SmartPLS and SPSS. Structural equation modeling...

... Agile innovation Agile supply chain Structural equation modelling Smart-PLS Increasing globalization, uncertain environment, rapid technological development and competitive pressures force manufacturers to adopt different practices and tools to improve manufacturing processes, operations...

.../approach The mixed-method approach was applied to assess sustainability dimensions and calculate the score using two phases. In Phase I, the BDA drivers in the e-commerce industry were finalised using the partial least square based structural equation modelling (PLS-SEM) method. In Phase II, a case study...

...) for Malaysian manufacturing industry by using structural equation modeling (SEM) approach. Design/methodology/approach The population of the Malaysian manufacturing industry comprised 2,600 manufacturing companies. The unit of analysis is the organization that participated in the survey comprised...

... of performance indicators on others using structural equation modeling (SEM). Design/methodology/approach An in-depth literature review was conducted to identify the key practices for the successful implementation of TQM in an organization as well as to explore TQM-performance effects. As a result, four TQM...

... to a single business. Design/methodology/approach The study uses the exploratory factor analysis to identify a set of observables to use in representing the relationships included in the proposed extended model and employs the structural equation modeling to test the eight proposed hypothesis. Findings...

...) was performed to examine the current situation and association between key QM variables and firm size. In the third step, to test the research hypotheses based on latent constructs, structural equation modelling (SEM) has been used. Findings The percent point score shows that there are substantial...

...Jugraj Singh Randhawa†; Inderpreet Singh Ahuja† Purpose The purpose of this paper is to deploy structural equation modeling (SEM) technique to empirically validate the interrelationships amongst significant variables of 5S implementation and business excellence performance parameters (BEPP...

... on affective commitment. H4b. Satisfaction has a positive effect on calculative commitment. Johra Kayeser Fatima can be contacted at: johra23@hotmail.com © Emerald Group Publishing Limited 2016 Structural equation modelling Trust Service quality Commitment Satisfaction...