Keywords: Systems thinking perspectives
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Journal Articles
International Journal of Quality & Reliability Management (2011) 28 (9): 910–928.
Published: 11 October 2011
...Yahia Zare Mehrjerdi Purpose The paper seeks to give some reviews of quality function deployment and by using a systems thinking perspective to show how QFD can be a useful and profit‐making tool for business decision making in general. Design/methodology/approach In order to show that QFD...

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