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Keywords: TQM enablers
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Journal Articles
International Journal of Quality & Reliability Management (2017) 34 (4): 462–477.
Published: 03 April 2017
... Licensed re-use rights only Total quality management Interpretive structural modelling TQM drivers Statistical process control TQM enablers Hierarchical nature Since the introduction of the statistical process control techniques during the 1920s and 1930s, quality management has evolved...
