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Keywords: Technology acceptance model
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Journal Articles
International Journal of Quality & Reliability Management (2025) 42 (1): 107–121.
Published: 12 April 2024
.... Anchored by the technology acceptance model (TAM) and the theory of planned behavior (TPB), the study integrates these frameworks to examine how perceived service efficiency, reliability, product appeal and biosafety protocols contribute to overall consumer trust and repurchase intentions. Design...
Journal Articles
International Journal of Quality & Reliability Management (2023) 40 (2): 542–565.
Published: 17 December 2021
... intention (OHBI) in the Indian hospitality industry. Design/methodology/approach The study examined OHBI of 560 travelers during the first wave of COVID-19 pandemic in India using structural equation modeling and an extended technology acceptance model. Direct and indirect associations were explored...
Journal Articles
International Journal of Quality & Reliability Management (2023) 40 (2): 455–477.
Published: 09 December 2021
...-scanning applications in retail. Based on previous theoretical streams, the present study integrates technology readiness (TR) and service quality into the technology acceptance model. Design/methodology/approach Using data collected through an online survey of 217 users of a mobile self-scanning...
