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Keywords: Telecoms
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Journal Articles
International Journal of Quality & Reliability Management (2026) 43 (1): 82–100.
Published: 24 June 2025
... also explored how industry pressures moderate the agility–TQM association. Design/methodology/approach Data was collected from 155 telecom senior managers in Ghana. This article used a time-lagged causal design over two waves. The analysis was conducted employing the PLS-SEM technique. Findings...
