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Keywords: Universality of TQM practices
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Journal Articles
International Journal of Quality & Reliability Management (2014) 31 (7): 822–840.
Published: 29 July 2014
... research model. Findings – The study results did not support the universality of TQM practices. For example, the results reveal that in the USA-based firms, transformational leadership has a more significant positive influence on TQM practices, while in the China-based firms, transactional leadership...
