Keywords: User studies
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Journal Articles
International Journal of Quality & Reliability Management (2002) 19 (7): 862–888.
Published: 01 November 2002
... User studies Quality A number of companies offer a range of assessment instruments to score e‐businesses and their Web sites and make comparisons between their competitors. The ratings are usually concerned with Web site design, pricing or access to the Web site and the speed with which pages...

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