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Keywords: User-centred
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Journal Articles
International Journal of Quality & Reliability Management (2026) 43 (3): 848–874.
Published: 13 February 2026
...Lay Hong Tan; Syaiful Rizal Hamid; Boon Cheong Chew; Yun-Huoy Choo; Mohammed Azmi Al-Betar Purpose This study aims to propose a user-centred Quality-of-Life Technology (QoLT) product and service design strategy tailored for the elderly by considering the evolving technological landscape...
