Issues

Reducing global supply chains’ waste of overproduction by using lean principles: A conceptual approach

Chi-Kuang Chen; Fernando Palma; Lidia Reyes
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Reducing global supply chains’ waste of overproduction by using lean principles<span class="subtitle-colon">: </span><span class="subtitle">A conceptual approach</span>

Listening to the voice of students, developing a service quality measuring and evaluating framework for a special course

Zsuzsanna Eszter Tóth; Vivien Surman
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Listening to the voice of students, developing a service quality measuring and evaluating framework for a special course

Team learning capability – an instrument for innovation ambidexterity?

Victoria Helen Batt-Rawden; Gudbrand Lien; Terje Slåtten
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Team learning capability – an instrument for innovation ambidexterity?

Investigating the view of quality management success factors amongst future early career operations leaders

Alireza Shokri
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Investigating the view of quality management success factors amongst future early career operations leaders

A conceptual cooperative model designed for processes, digitalisation and innovation

Daniel Sehlin; Maja Truedsson; Peter Cronemyr
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for A conceptual cooperative model designed for processes, digitalisation and innovation

Understanding the antecedents of car sharing usage: an empirical study in Italy

Roberta Guglielmetti Mugion; Martina Toni; Laura Di Pietro; Maria Giovina Pasca; Maria F. Renzi
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Understanding the antecedents of car sharing usage: an empirical study in Italy

Towards the “Homo Deus” excellence perspective?: Investigating the potential use of neuroscientific findings for quality in “Smart” services

Loukas N. Anninos
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Towards the “Homo Deus” excellence perspective?<span class="subtitle-colon">: </span><span class="subtitle">Investigating the potential use of neuroscientific findings for quality in “Smart” services</span>

The quality of service in urban public transport in Algeria

Bencherif Houria; Boubakour Farès
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for The quality of service in urban public transport in Algeria

Determining the impact of e-commerce quality on customers’ perceived risk, satisfaction, value and loyalty

Ιoannis Tzavlopoulos; Katerina Gotzamani; Andreas Andronikidis; Chris Vassiliadis
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Determining the impact of e-commerce quality on customers’ perceived risk, satisfaction, value and loyalty

Health-related quality management values – comparing manager and co-worker perceptions

Ingela Bäckström
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Health-related quality management values – comparing manager and co-worker perceptions

Gender in service quality expectations in hospitals: The role of cognitive and affective components

Taghreed Abu-Salim; Nermeen Mustafa; Okey Peter Onyia; Alastair William Watson
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Gender in service quality expectations in hospitals<span class="subtitle-colon">: </span><span class="subtitle">The role of cognitive and affective components</span>

Short-term and long-term quality of service

Jukka Ojasalo
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Short-term and long-term quality of service