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What influences the behavior intention of movie theater customers? Comparing linear and nonlinear points of view

Gerson Tontini, Vânia Montibeler Krause, Luiz Fernando da Silva, Fabiana Rúbia Vieira, Thiago Santos, Josmar Andrade

International Journal of Quality and Service Sciences (2022) 14 (4): 652–670.

https://doi.org/10.1108/IJQSS-09-2021-0132

Published: 14 July 2022

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Measuring maturity of value co-creation practices and its influence on market performance

Luciana Ronchi, Gerson Tontini, Carlos Eduardo Carvalho

International Journal of Quality and Service Sciences (2021) 13 (2): 216–235.

https://doi.org/10.1108/IJQSS-03-2020-0048

Published: 19 May 2021

View article titled, Measuring maturity of value co-creation practices and its influence on market performance

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Maturity model of procurement and supply management in small and medium-size enterprises: A benchmarking of hospitals and metal-mechanic companies

Gérson Tontini, Luciano Castro de Carvalho, Nair Fernandes da Costa Schlindwein, Victor Tomarevski

International Journal of Quality and Service Sciences (2016) 8 (3): 315–333.

https://doi.org/10.1108/IJQSS-04-2016-0036

Published: 19 September 2016

View article titled, Maturity model of procurement and supply management in small and medium-size enterprises: A benchmarking of hospitals and metal-mechanic companies

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Nonlinear impact of online retail characteristics on customer satisfaction and loyalty

Gerson Tontini, Júlio Cesar da Silva, Eliane Fátima Strapazzon Beduschi, Elis Regina Mulinari Zanin, Margarete de Fátima Marcon

International Journal of Quality and Service Sciences (2015) 7 (2-3): 152–169.

https://doi.org/10.1108/IJQSS-02-2015-0021

Published: 15 June 2015

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What influences the behavior intention of movie theater customers? Comparing linear and nonlinear points of view

Measuring maturity of value co-creation practices and its influence on market performance

Maturity model of procurement and supply management in small and medium-size enterprises: A benchmarking of hospitals and metal-mechanic companies

Nonlinear impact of online retail characteristics on customer satisfaction and loyalty

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What influences the behavior intention of movie theater customers? Comparing linear and nonlinear points of view

Measuring maturity of value co-creation practices and its influence on market performance

Maturity model of procurement and supply management in small and medium-size enterprises: A benchmarking of hospitals and metal-mechanic companies

Nonlinear impact of online retail characteristics on customer satisfaction and loyalty

Email alerts

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