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Journal Articles

Effects of perceived values on affective and conative attitudes in cashierless store services

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Jookyung Kwon, Jiseon Ahn
Journal: International Journal of Quality and Service Sciences
International Journal of Quality and Service Sciences (2023) 15 (3-4): 259–272.
https://doi.org/10.1108/IJQSS-11-2022-0118
Published: 13 October 2023
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Journal Articles

Exploring perceived innovation in building customers’ patronizing behavior in the food delivery service context

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Jiseon Ahn
Journal: International Journal of Quality and Service Sciences
International Journal of Quality and Service Sciences (2022) 14 (2): 258–273.
https://doi.org/10.1108/IJQSS-08-2021-0114
Published: 20 December 2021
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Journal Articles

The effects of cruise attributes on impulse buying behavior: the mediating role of impulsive buying tendency

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Jookyung Kwon, Jiseon Ahn
Journal: International Journal of Quality and Service Sciences
International Journal of Quality and Service Sciences (2021) 13 (3): 456–470.
https://doi.org/10.1108/IJQSS-09-2020-0141
Published: 17 August 2021
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Journal Articles

Different role of hotel CSR activities in the formation of customers’ brand loyalty

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Jiseon Ahn, Man Ling Wong, Jookyung Kwon
Journal: International Journal of Quality and Service Sciences
International Journal of Quality and Service Sciences (2020) 12 (3): 337–353.
https://doi.org/10.1108/IJQSS-02-2020-0028
Published: 23 September 2020
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