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Journal Articles

Perceived quality of administrative services and its consequences on students’ behavioral intentions

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Mohammad Hani Al-Kilani, Naseem Twaissi
Journal: International Journal of Quality and Service Sciences
International Journal of Quality and Service Sciences (2017) 9 (1): 103–119.
https://doi.org/10.1108/IJQSS-09-2016-0064
Published: 20 March 2017
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