Page 1 | Search Results | International Journal of Quality and Service Sciences | Emerald Publishing

Skip to Main Content

1-3 of 3

Sort by

Sort Order Select

Journal Articles

Navigating digital well-being in service encounters: a trait-based analysis of FOMO, JOMO and moderating mechanisms

Tavleen Kaur, Ritesh Kumar Dubey, Payel Das, Santanu Mandal

International Journal of Quality and Service Sciences (2025) 17 (4): 498–518.

https://doi.org/10.1108/IJQSS-05-2025-0110

Published: 17 October 2025

View article titled, Navigating digital well-being in service encounters: a trait-based analysis of FOMO, JOMO and moderating mechanisms

Add to Citation Manager for Navigating digital well-being in service encounters: a trait-based analysis of FOMO, JOMO and moderating mechanisms

Journal Articles

Gen Zs and service robots: examination of contingency effects

Santanu Mandal, Rajesh Singh, VV Devi Prasad Kotni, Manoj Gaur Chintaluri, Raghu Raman

International Journal of Quality and Service Sciences (2025) 17 (1): 67–89.

https://doi.org/10.1108/IJQSS-04-2024-0041

Published: 02 January 2025

View article titled, Gen Zs and service robots: examination of contingency effects

Add to Citation Manager for Gen Zs and service robots: examination of contingency effects

Journal Articles

Modelling enablers of business continuity for casual dining restaurants in post-COVID-19 era: an ISM and MICMAC perspective

Santanu Mandal, Ritesh Kumar Dubey, Bhaskar Basu, Raghu Raman

International Journal of Quality and Service Sciences (2024) 16 (2): 270–294.

https://doi.org/10.1108/IJQSS-08-2023-0119

Published: 27 May 2024

View article titled, Modelling enablers of business continuity for casual dining restaurants in post-COVID-19 era: an ISM and MICMAC perspective

Add to Citation Manager for Modelling enablers of business continuity for casual dining restaurants in post-COVID-19 era: an ISM and MICMAC perspective