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Victor R. Prybutok
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Journal Articles
Operations-oriented strategies and patient satisfaction: the mediating effect of service experience
Available to Purchase
International Journal of Quality and Service Sciences (2021) 13 (3): 395–416.
Published: 05 July 2021
Journal Articles
Electronic medical records: tools for competitive advantage
Available to Purchase
International Journal of Quality and Service Sciences (2012) 4 (2): 120–136.
Published: 15 June 2012
Journal Articles
Service quality, customer satisfaction, and behavioral intentions in fast‐food restaurants
Available to Purchase
International Journal of Quality and Service Sciences (2009) 1 (1): 78–95.
Published: 20 March 2009
