...Loukas N. Anninos; Su Mi Dahlgaard-Park; Jens J. Dahlgaard Purpose The paper reflects on current literature findings regarding business excellence models and investigates sustainability and resilience as emerging organizational priorities in the context of the 4th Industrial Revolution...

... quality improvement processes in organizations in Sweden. The MI was developed to provide management teams with access to vital information that could serve as the basis for prioritizing areas of needed improvement, while reducing time and complexity associated with traditional business excellence models...