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Keywords: Improvement work
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Journal Articles
“Stuck in the middle” first-line healthcare managers’ responsibilities and needs of support when applying Lean
Available to Purchase
International Journal of Quality and Service Sciences (2020) 12 (2): 173–186.
Published: 04 May 2020
... according to Lean. The result from two of the questions will be presented where one focuses on the relationship to the first-line managers’ own manager and the second on the relationship to their coworkers. Findings The results show that to initiate improvement, work based on Lean first-line managers...
