...Anand Jaiswal; M.K.P. Naik; Rajesh Kumar Purpose As retail undergoes digital transformation, the integration of emerging technologies offers new opportunities for delivering services sustainably. This study aims to identify and map the key technological enablers shaping sustainability in retail...

... with major EU policy initiatives. Keyword and co-occurrence analyses identify four dominant thematic clusters: “circularity and sustainability models”, “recycling processes and assessment tools”, “plastic waste and material innovation” and “waste management and packaging systems”. It indicates a field...

... effectively and in line with this concept − generating economic benefits while also meeting sustainability goals − it is necessary to establish a clear, evidence-based understanding of how this can be achieved. Thus, the adverse environmental impacts associated with AI services and overlooked ecological...

...Anand Jaiswal; M.K.P. Naik; Rajesh Kumar; Abhishek Bhushan Singhal Purpose Sustainability is important in-service experiences, yet research on how customers perceive these initiatives remains fragmented across sectors and disciplines. This study aims to review existing literature to provide...

... 27 08 2023 01 02 2024 18 03 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Business continuity Restaurants ISM MICMAC Sustainability New normal Interpretive structural modelling Restaurant management...

... This study aims to identify the agile-sustainability readiness factors and analyze them in the context of health-care organization. In this study, agile-sustainability refers to “adapt to the changing environment and respond quickly by maximum using the resources as well as supporting the three pillars...

... importance of interactions and further underlining the significance of invisible elements such as human potentiality, motivation and values that formulate the principles of organisational excellence. The paper investigates the notions of quality, resilience and sustainability and their relation...

... engagement and reciprocity in greening their own business practices, even when such green business practices do not directly affect the core offerings. How can businesses convince customers to reciprocate in their greening initiatives? Sustainable economic development has been the cornerstone of all...

... to several contributions that look at consumers’ intention towards innovation adoption in the automotive industry. Furthermore, this study rises from the growing interest that sustainable mobility achieved. Based on the previous technology acceptance models and particularly TPB, this paper develops...

... disruption, as described by Schumpeter (1946) . Emerging theoretical frameworks related to the environment, such as Stern’s (2000) value-belief-norm theory, the concept of blue growth, which means the sustainable and responsible exploitation of marine resources, and marine spatial planning from Douvere...

...Aija Medne; Inga Lapina; Arturs Zeps Sustainability and sustainable development of a university are analysed in terms of quality aspects of higher education, and the research results reveal the main sustainability elements to be analysed and implemented through a university’s strategy...

... Licensed re-use rights only This paper focuses on CS that represents a more sustainable alternative to individual means of transportation (Guglielmetti Mugion et al., 2018). The technology behind the CS service allows consumers to book a car online and track its location. This creates...

...Rocio Rodriguez; Göran Svensson; David Eriksson Purpose The purpose of this study is to compare private and public hospitals’ sustainability actions, as well as to contrast their organizational evolution over time (i.e. past, present and expected future) in the Spanish health-care sector...

... this phenomenon the 4th industrial revolution or Industry 4.0. Others use the term “digital transformation”. Does this mean that quality managers are becoming obsolete soon? How do the Quality occupations adopt? Which changes need to be accomplished in the field of Quality occupations to provide sustainable...

...Raine Isaksson The paper provides insights into process-based improvement work related to cement industry carbon emissions. Sustainability Global warming Process Carbon emissions Process-based systems Cement manufacturing The results indicate that the global cement industry...

.... The study focuses on whether the models’ fundamental principles and concepts are aligned with the views on sustainability, stakeholder co-creation and service innovation. Findings – The examined business excellence models do not fully respond to the requirements of today’s business landscape. To gain...

... quality management system (QMS) to reduce the rate of staff turnover and improve the overall excellence of the organization. QMS provides a framework for implementing CSR policy, strategy, activities and culture at all management levels of organization, creating a basis for establishing a sustainable...

... season. The purpose is also to verify whether the enhancement of intangible heritage attractors, could be a driver for the sustainability of the island's tourism. Design/methodology/approach A qualitative approach is used in order to explore a multiple case study: the multifaceted expressions...

...Su Mi Dahlgaard‐Park; Loukas N. Anninos; Leonidas S. Chytiris Purpose The purpose of this paper is to: analyze the meaning of sustainability and its relation to excellence, in an era of management transformation, integration and evolution; to present the global challenges for sustainable...