... to cases of successful value co-creation. Sweden Value co-creation Waste management Lock-ins Servicification Anette Svingstedt can be contacted at: anette.svingstedt@ism.lu.se 05 10 2016 06 04 2017 06 06 2017 © Emerald Publishing Limited 2018 Emerald Publishing...

... Sweden Studies on how organisations collaborate with customers have persistently provided an organisational view of how co‐creation should be managed and experienced. For example, Kristensson et al. (2008) suggested several strategies that are necessary in order for a successful co...

... information as to which areas they as leaders had possibilities to improve. Sweden Primary schools Quality management Health promotion Measurement approach Leadership Sustainable health Work‐life balance has a major impact not only on business productivity but also on the economy...

... destination, thus further research is needed in other destinations as well. © Emerald Group Publishing Limited 2011 Low‐priced destination Shopping motivation Tourist shopping Tourist typology Shopping Tourism Sweden According to Dholakia (1999) , three main motives for shopping...

... for improvement of health care services? Design/methodology/approach The paper is based on an exploratory case study using patient diaries to solicit ideas about how health care services in Sweden can be improved. From the methodological viewpoint, the diaries are used as a tool for patient co‐creation...

... is unquestioned (Högström et al., 2010 ; Lovelock and Wirtz, 2007 ; Reimer and Kuehn, 2005). However, it is still a resource that remains under‐employed by many practitioners (Ezeh and Harris, 2007). Transport services sector Sweden Customer satisfaction If no activities were available...

.../service quality, and flow in internal processes. Research limitations/implications Empirical results obtained in Sweden may differ to some extent in other countries. Practical implications This paper is intended as a source of inspiration for researchers, consultants, and managers who...

... © Emerald Group Publishing Limited 2010 Commercial road vehicles Sweden Customer satisfaction Business policy Sales dealerships Quality improvement One of the main conclusions from the dealerships' quality improvements is that the key to success lies within the implementation...

... an organization learns. To maximize the benefits from knowledge transfer, management has to decide from whom to learn and the form in which learning should take place. Sponsorship Value analysis Corporate branding Sweden Opera Corporate sponsorship started to grow in Sweden in the 1980s and has...