...Karthik K. Kamath; Kiran K.B. Purpose This paper aims to conduct a systematic literature review of papers on Insurance Technology Adoption ( ITA ) to address the gap in academic inquiry into the application of technology in the insurance industry. Design/methodology/approach This review...

...Karthik K. Kamath; Kiran K.B. Purpose This study aims to synthesise life insurance technology adoption ( LITA ) research through bibliometric analysis to map its intellectual foundations, thematic clusters and evolution over time. Design/methodology/approach This study follows a bibliometric...

... 08 2025 09 11 2025 10 12 2025 © 2026 Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Artificial intelligence Personalized marketing Technology adoption TOE framework Barriers ROI Data privacy Artificial intelligence (AI...

... Licensed re-use rights only Pharmacy Technology adoption Automation Healthcare technology TOEH framework Delphi–AHP–OPA Automated drug-dispensing systems With globalization and the increasing demand for diverse services, the adoption of advanced technologies has intensified (Demirkan...

... are important in the new normal because they are independent decision-makers and influence their peers’ decision-making. Therefore, their desire to accept service robots in the new normal is relevant. Service robots Gen Z Technology adoption Restaurant Hospitality During COVID-19...

... at http://creativecommons.org/licences/by/4.0/legalcode Technology adoption Retail banks Digital innovations Customer intention Financial payment channels have developed significantly since the 1950s and 1960s when the first automated teller machines were introduced in the USA (Bátiz...