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1-6 of 6
Keywords: Technology adoption
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Journal Articles
International Journal of Quality and Service Sciences 1–29.
Published: 09 April 2026
...Karthik K. Kamath; Kiran K.B. Purpose This paper aims to conduct a systematic literature review of papers on Insurance Technology Adoption ( ITA ) to address the gap in academic inquiry into the application of technology in the insurance industry. Design/methodology/approach This review...
Journal Articles
International Journal of Quality and Service Sciences (2026) 18 (1): 35–64.
Published: 19 February 2026
...Karthik K. Kamath; Kiran K.B. Purpose This study aims to synthesise life insurance technology adoption ( LITA ) research through bibliometric analysis to map its intellectual foundations, thematic clusters and evolution over time. Design/methodology/approach This study follows a bibliometric...
Journal Articles
International Journal of Quality and Service Sciences (2026) 18 (1): 122–145.
Published: 03 February 2026
... 08 2025 09 11 2025 10 12 2025 © 2026 Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Artificial intelligence Personalized marketing Technology adoption TOE framework Barriers ROI Data privacy Artificial intelligence (AI...
Journal Articles
International Journal of Quality and Service Sciences (2025) 17 (4): 450–473.
Published: 30 September 2025
... erjagroop.me@gmail.com 14 03 2025 01 06 2025 04 08 2025 07 09 2025 08 09 2025 © 2025 Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Pharmacy Technology adoption Automation Healthcare technology TOEH framework Delphi–AHP...
Journal Articles
International Journal of Quality and Service Sciences (2025) 17 (1): 67–89.
Published: 02 January 2025
... at: shaan.nitw@gmail.com 10 04 2024 10 09 2024 03 11 2024 10 11 2024 20 11 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Service robots Gen Z Technology adoption Restaurant Hospitality During COVID-19...
Journal Articles
International Journal of Quality and Service Sciences (2022) 14 (5): 16–36.
Published: 20 December 2021
... payments (Sveriges Riksbank, 2019). Group differences are additionally examined in terms of the moderating role of past experience because it can affect how different barriers are perceived and may increase or decrease the intention to adopt DPMs (Laukkanen and Kiviniemi, 2010). Technology adoption...
