HOW TO MANAGE EVOLUTIONARY CHANGE Available to Purchase

Starting with the fundamental question of ‘Why change at all?’ E Roy Griffiths goes on to examine a number of problems faced by the retail business in the planning and implementation of change. Drawing on his experience with Sainsbury's, he considers the strict administrative demarcations which had to be drawn in the hypermarket partnership with BHS, he looks at the problems encountered in the change of image which Sainsbury's had to effect for Discount 78, and regards, with some circumspection, the changes which are increasingly initiated by government intervention. What follows is a shortened version of a talk given to the IGD Convention in Brighton.