Issues

Editorial

Editorial

John Fernie
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Social cues in the store environment and their impact on store image

Haiyan Hu; Cynthia R. Jasper
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Wal‐Mart's new normal is here: is everyone ready to accept the future?

Ray R. Serpkenci; Douglas J. Tigert
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Customer satisfaction in a retail setting: The contribution of emotion

David J. Burns; Lewis Neisner
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Private label brand image: its relationship with store image and national brand

Archna Vahie; Audhesh Paswan
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Decomposing the value of department store shopping into utilitarian, hedonic and social dimensions: Evidence from Finland

Timo Rintamäki; Antti Kanto; Hannu Kuusela; Mark T. Spence
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