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Journal Articles

Understanding the accessibility of retail mobile banking during the COVID-19 pandemic

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Muhammad Naeem, Wilson Ozuem, Philippa Ward
Journal: International Journal of Retail & Distribution Management
International Journal of Retail & Distribution Management (2022) 50 (7): 860–879.
https://doi.org/10.1108/IJRDM-02-2021-0064
Published: 15 March 2022
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Journal Articles

Social media brand perceptions of millennials

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Guida Helal, Wilson Ozuem, Geoff Lancaster
Journal: International Journal of Retail & Distribution Management
International Journal of Retail & Distribution Management (2018) 46 (10): 977–998.
https://doi.org/10.1108/IJRDM-03-2018-0066
Published: 01 November 2018
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