Current political, economic and societal developments have led to high uncertainty in organisations, which may negatively impact employee well-being. Leaders play a crucial role in this context. This study explores how interventions support leaders and their followers in times of uncertainty.
We conducted 22 interviews to evaluate the experiences of two interventions, coaching and mental health awareness training, both implemented in two corporate organisations in Czechia during a merger and acquisition and the COVID-19 pandemic.
Our findings show that both interventions equipped participants with resources to manage change, such as increased self-awareness and self-efficacy, and improved coping strategies for stressful situations. Participants gained better leadership skills and knowledge to support employees and themselves when facing mental health issues. Our findings reveal that the contextual factors in the two organisations led to different mechanisms and content for coaching but similar mechanisms in mental health awareness training.
This research contributes to the understanding of targeted interventions to support leaders during times of uncertainty. Implications for practitioners and Human Resources when developing context-specific support strategies are discussed.
