Issues

Book Review

Libraries without Walls 5: The Distributed Delivery of Library and Information Services

Mike Freemans
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Evidence‐based Practice for Information Professionals: A Handbook

Barbard Sen
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The Advanced Internet Searcher's Handbook 3rd ed.

Karyn Meaden
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High Tech, High Touch: Library Customer Service through Technology

Richard Turner
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The academic library as congenial space: more on the Saint Mary's experience

Ron Houlihan
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Who's reading in the United States?

Sarah Ann Long
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Toward a template for systematic reference and instruction programme analysis

Janneka L. Guise
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The education of public librarians to serve leisure readers in the United States, Canada and Europe

Jessica E. Moyer; Terry L. Weech
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Ethical perspectives of library and information science graduate students in the United States

Renée N. Jefferson; Sylvia Contreras
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Branding in the United Kingdom public library service

David Hood; Kay Henderson
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User survey at Waterford Institute of Technology Libraries: How a traditional approach to surveys can inform library service delivery

Helen Hayden; Terry O'Brien; Maoilíosa Ó Rathaille
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Conference reports

Food for thought: IFLA World Library and Information Congress 2004

Bob McKee
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Emerald’s Library Link Workshop: IFLA World Library and Information Congress 2004

Linda Ashcroft
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