...Sarah McNicol Peter   Brophy . Measuring Library Performance: Principles and Techniques . London : Facet   2006 . 242 pp. , ISBN: 1‐85604‐593‐5   £39.95, Hardback © Emerald Group Publishing Limited 2007 --> Function evaluation Performance measurement...

... of managers working with staff related or even strategic issues in a library setting. © MCB UP Limited 2003 --> Performance measurement Human resource management It is too much to say that the title of the book under review is misleading. It is not, but it is important to state...

...Jeremy Hodes Diane   Mayo and Jeanne   Goodrich . Staffing for Results: A Guide to Working Smarter . Chicago : American Library Association   2002 . 160 pp. , ISBN: 0838908268   US$42.00 softback © MCB UP Limited 2003 --> Public libraries Performance...

...Christine M. Koontz; Persis E. Rockwood Measures of the library’s productivity assess whether the library is achieving the goals and objectives of its chosen missions. This paper illustrates the concept of placing performance measures within a marketing frame of reference that builds upon the main...

...Jack O’Farrell This paper is based on research carried out in Liverpool John Moores University, and investigates the capability of three library automated systems to generate datasets necessary to form the ISO 11620 draft standard on performance measurement in libraries. Gives background...

... be calculated. But quality of personal service is most important and less easy to evaluate. © MCB UP Limited 1987 Librarianship Performance Measurement Personal Performance Measures STUART HANNABUSS There is much talk today about per­ formance measures. And there cannot be smoke without fire...