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Until electronic data interchange (EDI) reaches a business manager audience, it still has inertia to overcome. These are the people who can harness the real advantages that EDI developments provide and to whom the article is addressed. Discusses all the practical problems of implementing EDI, from the initial choice of the type of system to common problems with electronic trading partners. Includes the three main types of EDI systems and the advantages of each, together with some basic design criteria for EDI software. Places emphasis on the impetus that EDI can give to change dated working practices. This is the real commercial secret of EDI.

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