Issues

Special Issue: New Technologies for the Tourism and Hospitality Industry. Guest Editors: Chulmo Koo, Younghoon Chang

Guest editorial: New technologies for the tourism and hospitality industry

Chulmo Koo; Younghoon Chang
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M-Tour: A new socio-technological design application for destination competitiveness in Egypt

Joseck Nyaboro; Kwangsoo Park; Jaehyun Park
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Designing an advanced system for destination management: a case study of Northern Indiana

Yeongbae Choe; Daniel R. Fesenmaier
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How reviewer level affects review helpfulness and reviewing behavior across hotel classifications: the case of Seoul in Korea

Sunyoung Hlee
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Designing the best avatar to reach millennials: gender differences in a restaurant choice

Miguel Angel Gonzales-Chávez; Natalia Vila-Lopez
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Service design for intelligent exhibition guidance service based on dynamic customer experience

Ching-Hung Lee; Qiye Li; Yu-Chi Lee; Chih-Wen Shih
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Research on power-law distribution of long-tail data and its application to tourism recommendation

Xiang Chen; Yaohui Pan; Bin Luo
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Key factors for implementation and success of destination management systems. Empirical evidence from European countries

Catarina Antónia Martins; Maria João Aibéo Carneiro; Osvaldo Rocha Pacheco
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Construction and empirical research on acceptance model of service robots applied in hotel industry

Lina Zhong; Xiaoya Zhang; Jia Rong; Hing Kai Chan; Jinyu Xiao; Haoyu Kong
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Developing a smart system with Industry 4.0 for customer dissatisfaction

Chun-Min Kuo; Wen-Yuan Chen; Chin-Yao Tseng; Chang Ting Kao
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Thematic analysis of destination images for social media engagement marketing

Seobgyu Song; Seunghyun “Brian” Park; Kwangsoo Park
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Dynamics of hotel website browsing activity: the power of informatics and data analytics

Irene Cheng Chu Chan; Jing Ma; Rob Law; Dimitrios Buhalis; Richard Hatter
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Reinforcement learning for content's customization: a first step of experimentation in Skyscanner

Chiara Giachino; Luigi Bollani; Alessandro Bonadonna; Marco Bertetti
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Does interest alignment between hotels and online travel agencies intensify review manipulations?

Yan Chen; Tianwei Tang; Yongjian Li; Di Fan
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Assessing the hotel service robot interaction on tourists' behaviour: the role of anthropomorphism

Jing Wen Jia; Namho Chung; Jooyoung Hwang
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