Issues

Knowledge for Web site development

Mark J. Taylor; David England; David Gresty
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“Blanket” approaches to promoting ICT in small firms: some lessons from the DTI ladder adoption model in the UK

Lynn M. Martin; Harry Matlay
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Determinants of Web site implementation in small businesses

Louis Raymond
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Measuring the impact of data mining on churn management

Miguel A.P.M. Lejeune
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Electronic signatures: they’re legal, now what?

Martha A. Broderick; Virginia R. Gibson; Peter Tarasewich
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The impact of interface usability on trust in Web retailers

Marie Christine Roy; Olivier Dewit; Benoit A. Aubert
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An overview and analysis of mobile Internet protocols in cellular environments

Han‐Chieh Chao
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Editorial

Improving Web environments in theory – and in practice

David G. Schwartz
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Note from the publisher

Note from the publisher

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