Issues

Defining online to offline (O2O): a systematic approach to defining an emerging business model

Philip Tin Yun Lee; Feiyu E; Michael Chau
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Impacts of platform design on consumer commitment and online review intention: does use context matter in dual-platform e-commerce?

Quan Xiao; Mikko Siponen; Xing Zhang; Fucai Lu; Si-hua Chen; Mingsong Mao
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Capturing behavioural outcomes through branded applications: the perspective of the investment model

Timmy H. Tseng; Sara H. Hsieh; Crystal T. Lee
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The effects of corporate, review and reviewer characteristics on the helpfulness of online reviews: the moderating role of culture

Jungwon Lee; Cheol Park
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Effects of learning and uncertainty on crowdsourcing performance of solvers: insights from performance feedback theory

Hua (Jonathan) Ye
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Research on the identification of medical service quality factors: based on a data-driven method

Huiying Gao; Shan Lu; Xiaojin Kou
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“You are a disgrace and traitor to our country”: incivility against “The Squad” on Twitter

Porismita Borah; Kate Keib; Bryan Trude; Matthew Binford; Bimbisar Irom; Itai Himelboim
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Fake news on the internet: a literature review, synthesis and directions for future research

Yuanyuan Wu; Eric W.T. Ngai; Pengkun Wu; Chong Wu
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A contemporary view of interpersonal aggression and cyberbullying through ICT: multilevel insights from LMX differentiation

Zubair Akram; Abdul Gaffar Khan; Umair Akram; Saima Ahmad; Lynda Jiwen Song
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Exploring privacy paradox in contact tracing apps adoption

Sophia Xiaoxia Duan; Hepu Deng
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