... at Link to the terms of the CC BY 4.0 licence . Customer service e-Commerce Human–computer interaction Information technology Shopping User involvement National Science and Technology Council 110-2410-H-025-011-MY2 http://dx.doi.org/10.13039/501100001868 Funding...

...Gonçalo Sá; Carlos Tam; Manuela Aparicio Purpose The purpose of this study is to understand the determinants of e-commerce shoppers’ well-being. Well-being refers to how positively online consumers experience and are affected by their interactions with digital shopping platforms. Studying how...

... theory E-commerce Effort-accuracy framework Provincial norm Internet users' behavior determines the economic consequences of online shopping. Device type (PC vs mobile), device switching and time are factors that impact conversion rates and purchase prices in deadline-driven markets (Luo...

...Vibhav Singh; Niraj Kumar Vishvakarma; Vinod Kumar Purpose E-commerce companies employ deceptive techniques known as dark patterns (DPs) to manipulate customer decisions on online platforms. DPs are known to annoy and generate negative emotions in the consumers, which might be detrimental...

...Qin Weng; Danping Wang; Stephen De Lurgio II; Sebastian Schuetz Purpose Small-to-medium-sized enterprises (SMEs) in e-commerce often invest in information technology (IT) to stay competitive. However, whether and how IT capability (ITC) translates into financial performance requires further...

...Jaeyoung Park; Woosik Shin; Beomsoo Kim; Miyea Kim Purpose This study aims to explore the spillover effects of data breaches from a consumer perspective in the e-commerce context. Specifically, we investigate how an online retailer’s data breach affects consumers’ privacy risk perceptions...

... Heckman probit structure to jointly estimate the two models using Maximum Likelihood Estimation. Robustness checks confirm the effectiveness of the models. Findings The results suggest that Internet celebrity endorsement plays a significant role in bringing referral traffic to e-commerce sites...

...' definition provides business executives with critical evaluative dimensions for gauging the adoption of O2O. Lastly, from a methodological perspective, the proposed approach can be used in future to define an emerging concept in real life businesses. O2O Online to offline E-commerce Definition...

...Fan-Chen Tseng; Tzu-Ling Huang; T. C. E. Cheng; Ching-I Teng Purpose The five-factor model (FFM), a popular personality typology that identifies five key personality traits, has been used to predict use intention in various e-commerce applications, but the role of FFM in triggering certain...

... Limited 2022 Emerald Publishing Limited Licensed re-use rights only Augmented reality (AR) Shopping Consumer behavior E-commerce Retail 3D product presentation Metaverse With the development of information technology, there has been a technological revolution in business...

...Zi Hui Yin; Chang Hwan Choi Purpose A wide urban–rural income gap exists in China despite the implementation of pro-rural policies. Additionally, with the proliferation of the internet and information technology, the promotion effect of e-commerce on the economy has become apparent. Accordingly...

... and can be contacted at: liyongli@hit.edu.cn 20 11 2020 14 04 2021 08 08 2021 08 08 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Visit behavior PC channel Mobile channel Online store sales performance e-commerce...

... are popular media for online communication that provide abundant revenues to e-commerce (EC) managers. Online games provide revenues through various sources, e.g. sales of online games (Cheung et al., 2015 ; Choi et al., 2018) and digital items (Bae et al., 2019 ; Hamari et al...

...Carlos Tam; Ana Loureiro; Tiago Oliveira Purpose While most e-commerce studies focus on the understanding of online customer behaviour, mainly adoption and purchase behaviours. The purpose of this paper is to examine the relationship between e-commerce and individual performance. The authors test...

... Venkatesh can be contacted at: vvenkatesh@vvenkatesh.us © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Developing countries E-commerce Jamaica E-procurement Success Sentiment Many government bodies around the world pursue e-government...

... 2017 29 05 2018 27 09 2018 07 12 2018 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Online shopping E-commerce Information load With the popularity of online shopping, it is very common that consumers make purchase...

... of products and services (Chen, 2017 ; Lee et al., 2016 ; Lee and Yang, 2015). While there has been a growing academic interest in the role of ratings in different e-commerce settings, studies have also started to investigate ratings in the sharing economy (Fagerstrøm et al., 2017...

... advantage (Bobbitt and Dabholkar, 2001 ; Rowley, 2006). However, with the rapid growth of e-commerce in recent years, especially in China, the impact of geographical position differentiation and switching costs on business success is reduced. Many researchers have point out that service quality has become...

...Fei Liu; Bo Xiao; Eric T.K. Lim; Chee-Wee Tan Purpose The purpose of this paper is to advance product appeal and website appeal as focal psychological mechanisms that can be invoked by business-to-consumer e-commerce sites to mitigate problems of information asymmetry via signaling to bolster...

... Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only E-commerce Survival analysis Online retailing Clickstream analysis Competing risks models Dwell-time analysis Given the importance of increasing this proportion, a substantial stream of research...