... of formal and informal mechanisms of the KT initiative that aims at augmenting the absorptive capacity (ACAP) of potential IT adopters with the objective of increasing the likelihood of adoption of new IT products or services. Design/methodology/approach The authors draw on case studies of ten...

... phases of the adoption process. Design/methodology/approach The authors base the methodological approach on two exploratory case studies with a contrasting result logic. They build a multi‐level framework grounded both on literature review, and feedback from stakeholders. They then apply...

... these choices. Design/methodology/approach The study is a replicated case study based on interviews with project leaders in nine universities judged to have successful PeopleSoft ERP implementations. Thematic analysis is applied to identify the factors influencing managerial choices and organizational...

... industries as they implemented B2C e‐commerce. Two case studies were selected, both retail banks in Australia. One case study was a major bank, the other a smaller bank in a niche market. Findings Employees who interact with customers using B2C technologies require different levels of skill...

...Netta Iivari Purpose The purpose of this paper is to report findings from an interpretive case study on user participation in the open source software (OSS) development context. Design/methodology/approach Through an empirical, interpretive case study and a literature review utilising...

... to study the motor of co‐evolution due to its ability to frame the strategies and reinforcement models of actors and to illustrate this by recounting four narratives of the interaction, selection and adaptation of actors arising from a longitudinal case study of an IS engagement. Then sets out to consider...

..., the role of technology as an important factor (or actor) in the shaping of escalation has not been examined. This paper examines a well‐known case study of an IT project disaster, the computerized baggage handling system at Denver International Airport, using both escalation theory and ANT. A theory...

... the sources of enrollment strategies in the early personal digital assistant (PDA) industry. Two case studies of PDA evolution (Psion, led by David Potter, and Palm, led by Jeff Hawkins) are used to illustrate the link between enrollment strategies and inclusion. For Bijker, a technological frame structures...

...Neil C. Ramiller © MCB UP Limited 2003 --> Information systems Institutional theory Actor network theory Case studies International Information Systems and Global Diversity Chrisanthi AvgerouOxford University Press2002267 + viii pp.ISBN: 0-19-924077-9Price $60.00...

... organizations have reported dramatic improvements from SAP R/3 implementation, others have experienced difficulties in getting the R/3 modules aligned with other business components and systems. This paper describes a case study of a failed implementation of SAP R/3 to re‐engineer the business processes...

... and politics. This paper builds on the work of Kling and Markus on power and politics in IT, extending it to e‐mail and more specifically, to the use of e‐mail for petty tyranny. Reviews the literature on petty tyranny and its implications to IT and e‐mail. Presents a case study in which e‐mail was used...

...Heikki Saastamoinen Discusses exceptions in office work and the link between rules and exceptions in office information systems. After describing the nature of exceptions, examines their effect on rules. Provides a case study of a factory purchasing process, including unmatched invoices, costs...

.... It was real‐time, based on a relational database. Administration Assessment Case studies Evaluation Finland Implementation Information systems Organizational structure Performance measurement Universities © MCB UP Limited 1995 The goal of the work reported here...