... adopted by many organizations to help them to deliver quality software. However, its success is a matter of debate and this paper deals with the issues involved. © Emerald Group Publishing Limited 2005 Computer software Quality management Telecommunications The narrative approach...

... telecommunication deregulation in Brazil to explain the changing organizational information and intelligence needs of Telebrás SA, the Brazilian holding company that manages the telecommunication monopoly. Scherer (1980, p. 42) states that: The most traditional economic case for regulation assumes...

...Craig M. Parker; Paula M.C. Swatman Telecommunications addresses the tyranny of distance for international and domestic trade communities by providing information linkages both internally and externally to an organization. These global networks give firms the opportunity to gain strategic...

... Limited 1989 Computer networks Expert systems Information technology Research Telecommunications Office: Technology and People, 5:3 (1989) 169-180 Elsevier Science Publishers Ltd, England Printed in the United Kingdom 169 Introduction of advanced software technologies into network...

...John L. Crawford Describes how the huge problems of managing a large telecommunications network have been addressed in the development of a proprietary system called NETWORKS. Discusses the user′s mental model. Describes a network object model. Presents examples of how object‐oriented graphics can...

... Expert systems Information technology Research Telecommunications Office: Technology & People, 5:3 1989) 205-228 Elsevier Science Publishers Ltd, England Printed in the United Kingdom 205 Real-time autonomous expert systems in network management* Rodney M. Goodman, John Miller, Padhraic Smyth...

... is friendlier. Explains some user‐options. Office: Technology and People, 5:3 (1989) 199-204 Elsevier Science Publishers Ltd, England Printed in the United Kingdom 199 Adding voice interface to an expert system for determining telecommunication service solutions* Prem K. Mehrotra, Carl Hoffman and Peter D. Ting...