Keywords: Business process management
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Journal Articles
Interactive Technology and Smart Education (2014) 11 (1): 45–62.
Published: 14 April 2014
.... Design/methodology/approach – The research focused on 60 undergraduate students enrolled at the Centre of Commerce at RMIT University Vietnam who had taken at least three semesters at various programmes. For test purposes, the research employed a 3D IBM business process management (BPM) simulation game...

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