... of postgraduate students. Design/methodology/approach The interpretive paradigm was followed in the study, where a university of technology, located in the city of Pretoria, South Africa, was used as a case study. Selective sampling, specifically purposive sampling was then used to select participants...

... and interpretive interviews before being tested empirically and analyzed statistically, using questionnaires and biographical data from learners at a university in South Africa. Findings The outcome of this research is a model representing critical success factors. According to the study, the learners' results...