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Keywords: Student perceived service quality
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Journal Articles
Journal of Applied Research in Higher Education (2022) 14 (4): 1394–1413.
Published: 31 August 2021
... that student perceived service quality is positively influence student satisfaction and student behavioural intentions, particularly the positive word-of-mouth (WOM). The relationship of student perceived service quality and student behavioural intentions is fully mediated by student satisfaction. However...
