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Journal Articles

Determinants and outcomes of satisfaction in B2B sales relationships

Carlos Ferro-Soto, Carmen Padin, Isolde Lubbe, Goran Svensson, Nils Høgevold
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2025) 40 (13): 61–76.
https://doi.org/10.1108/JBIM-10-2022-0470
Published: 14 March 2025
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Journal Articles

The effect of social disruption on the use of technologies to digitize B2B processes and its impact on corporate performance

Rocío Rodríguez, Nils Høgevold, Francisco-Jose Molina-Castillo, Goran Svensson
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2024) 39 (8): 1800–1808.
https://doi.org/10.1108/JBIM-05-2023-0245
Published: 14 May 2024
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Journal Articles

The impact of the relationship commitment and customer integration on supply chain performance

Emilio Ruzo-Sanmartín, Alaa Abdelaziz Abousamra, Carmen Otero-Neira, Göran Svensson
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2023) 38 (4): 943–957.
https://doi.org/10.1108/JBIM-07-2021-0349
Published: 28 June 2022
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Journal Articles

The role of trust and commitment as mediators between economic and non-economic satisfaction in sales manager B2B relationships

Carlos Ferro-Soto, Carmen Padin, Goran Svensson, Nils Høgevold
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2023) 38 (1): 235–251.
https://doi.org/10.1108/JBIM-02-2021-0076
Published: 24 March 2022
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Journal Articles

A sequential logic model between sales performance and salesperson satisfaction in B2B markets

Rocío Rodríguez, Nils Høgevold, Carmen Otero-Neira, Göran Svensson
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2022) 37 (1): 180–194.
https://doi.org/10.1108/JBIM-09-2020-0422
Published: 06 May 2021
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Journal Articles

The role of spinoffs and tradeoffs of business-driven sustainable development in the marketplace

Göran Svensson, Carmen Padin
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2021) 36 (3): 505–521.
https://doi.org/10.1108/JBIM-08-2019-0368
Published: 23 September 2020
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Journal Articles

Determining corporate direction in sustainable development: a multi-dimensional framework in B2B

Rocío Rodríguez, Göran Svensson, Greg Wood
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2021) 36 (1): 1–17.
https://doi.org/10.1108/JBIM-03-2019-0113
Published: 29 May 2020
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Journal Articles

Trust and commitment as mediators between economic and non-economic satisfaction in business relationships: a sales perspective

Nils Høgevold, Goran Svensson, Carmen Otero-Neira
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2020) 35 (11): 1685–1700.
https://doi.org/10.1108/JBIM-03-2019-0118
Published: 29 April 2020
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Journal Articles

Future direction of sustainable development in private hospitals: general similarities and specific differences

Rocío Rodríguez, Göran Svensson, Carmen Otero-Neira
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2020) 35 (3): 537–550.
https://doi.org/10.1108/JBIM-12-2018-0399
Published: 17 June 2019
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Journal Articles

Validating and expanding a framework of a triple bottom line dominant logic for business sustainability through time and across contexts

Carlos Ferro, Carmen Padin, Nils Høgevold, Göran Svensson, Juan Carlos Sosa Varela
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2019) 34 (1): 95–116.
https://doi.org/10.1108/JBIM-07-2017-0181
Published: 07 January 2019
View article titled, Validating and expanding a framework of a triple bottom line dominant logic for business sustainability through time and across contexts
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Journal Articles

Formal and informal scenario-planning in strategic decision-making: an assessment of corporate reasoning

Charlene Lew, Danielle Meyerowitz, Göran Svensson
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2019) 34 (2): 439–450.
https://doi.org/10.1108/JBIM-03-2018-0096
Published: 10 December 2018
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Journal Articles

Teleological sales and purchase approaches in complex business relationships – customers’ expectations before and perceptions after purchase

Rocío Rodríguez, Göran Svensson, Sergio Román, Greg Wood
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2018) 33 (4): 523–538.
https://doi.org/10.1108/JBIM-11-2016-0262
Published: 08 May 2018
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Journal Articles

Validating the relationship between trust, commitment, economic and non-economic satisfaction in South African buyer-supplier relationships

Mercy Mpinganjira, Mornay Roberts-Lombard, Göran Svensson
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2017) 32 (3): 421–431.
https://doi.org/10.1108/JBIM-04-2015-0073
Published: 03 April 2017
View article titled, Validating the relationship between trust, commitment, economic and non-economic satisfaction in South African buyer-supplier relationships
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Journal Articles

Validating a framework of stakeholders in connection to business sustainability efforts in supply chains

Carlos Ferro, Carmen Padin, Göran Svensson, Juan Carlos Sosa Varela, Beverly Wagner, Nils M. Høgevold
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2017) 32 (1): 124–137.
https://doi.org/10.1108/JBIM-12-2015-0253
Published: 06 February 2017
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Journal Articles

Framing stakeholder considerations and business sustainability efforts: a construct, its dimensions and items

Goran Svensson, Nils M. Høgevold, Danie Petzer, Carmen Padin, Carlos Ferro, HB Klopper, Juan Carlos Sosa Varela, Beverly Wagner
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2016) 31 (2): 287–300.
https://doi.org/10.1108/JBIM-05-2014-0094
Published: 07 March 2016
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Journal Articles

Trust and commitment as mediators between economic and non-economic satisfaction in manufacturer-supplier relationships

Carlos Ferro, Carmen Padin, Göran Svensson, Janice Payan
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2016) 31 (1): 13–23.
https://doi.org/10.1108/JBIM-07-2013-0154
Published: 01 February 2016
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Journal Articles

Towards a model of conscientious corporate brands: a Canadian study

David B. Hutchinson, Jang Singh, Göran Svensson, Tore Mysen
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2013) 28 (8): 687–695.
https://doi.org/10.1108/JBIM-05-2012-0085
Published: 07 October 2013
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Journal Articles

A business sustainability model: a European case study

Nils M. Høgevold, Göran Svensson
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2012) 27 (2): 142–151.
https://doi.org/10.1108/08858621211197001
Published: 27 January 2012
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Journal Articles

RELQUAL's impact on satisfaction in Norwegian business relationships

Tore Mysen, Göran Svensson
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2010) 25 (2): 119–131.
https://doi.org/10.1108/08858621011017741
Published: 02 February 2010
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Journal Articles

Vulnerability in business relationships: the gap between dependence and trust

Göran Svensson
Journal: Journal of Business & Industrial Marketing
Journal of Business & Industrial Marketing (2004) 19 (7): 469–483.
https://doi.org/10.1108/08858620410564418
Published: 01 December 2004
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