... in institutional or relational norms. Originality/value This study advances franchising research by positioning contract ambiguity as a mechanism for interpretive flexibility in governance. This study also distinguishes the effects of incentive timing and type on franchisor monitoring. Importantly, this study...

... the beneficial effect of aligning interests on chain performance. Without solving the twin problems of misaligned interests and coordination simultaneously, a chain is unlikely to achieve its full performance potential. Franchising Chain performance Interest alignment Coordination Our review...

... opportunity to make inferences about the causal order of relationships. The model based on longitudinal data reveals that the stage of an alliance influences the level of vertical control and ambiguity and the effect of control on role ambiguity. Franchising Longitudinal research Role ambiguity...

...Dheeraj Sharma; Shivan Sanjay Patel; Shivendra Kumar Pandey Purpose This paper aims to explore franchisor–franchisee relationships in the context of plural forms. Plural forms implies the co-existence of franchised and non-franchised outlets of a given company. More specifically, the paper...

... against opportunism, connects across other functions of the franchise chain such as R&D and communication. Originality/value This study confirms the existence and relevance of another kind of know-how apart from the business know-how that is transferred to the franchisees. Organizational know-how...

... the significant role of individual personality factors in the franchisor–franchisee relationship; extending prior work on relational dimensions from channels to the franchising context; offering a new and simple theoretical perspective to the franchising literature; and providing managerial conclusions...

... included in our meta-analysis. Franchisor growth has been measured in the franchise literature in a number of ways: geographic dispersion, which refers to the total number of US states and Canadian provinces covered by the franchise system (Ingram and Baum, 1997 ; Julian and Castrogiovanni...

...Victoria Bordonaba‐Juste; Laura Lucia‐Palacios; Yolanda Polo‐Redondo Purpose Research on franchise system survival has focused on analyzing organizational failure. However, there are two types of market exit: organizational failure and franchise discontinuance, but little research has...

... of the franchisor‐franchisee relationship, as perceived by the franchisee, taking into consideration the available alternative franchise relationships. Design/methodology/approach A survey of existing literature provided the relevant constructs and concepts for developing a conceptual framework of FPRV...

... of information technology link with social bonds in the relationship between two organisations in a business system, in particular, between a franchisor and franchisees within a franchise system. First, a framework of the structure of a relationship between business alliance partners was synthesised from...

... in the marketing channel as a whole acting as an insurer for the harm caused by its offerings. Under enterprise liability, the initial consideration is, assuming that the consumer can prove that his/her injuries were actually caused by the franchise system’s product, to compensate the consumer for his/her injuries...