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Keywords: Inside salespeople
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Journal Articles
Journal of Business & Industrial Marketing (2022) 37 (12): 2559–2572.
Published: 10 February 2022
... significant differences based on position. Specifically, positivity had a significant impact on emotional exhaustion for outside salespeople only. For extrinsic motivation, inside salespeople exhibited a stronger impact on emotional exhaustion. Furthermore, the impact of emotional exhaustion on turnover...
