... Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Construction industry Servitization Value-added Multiple case study Existing research has conducted preliminary explorations into the transformation pathways and manifestations of servitization...

.../approach This study adopted a qualitative multiple case study strategy. Datas were gathered through 13 semi-structured interviews that were then analyzed through the content analysis. Findings The authors identified three mechanisms that organizations use to deal with the boundary paradox and two...

... addresses some of the gaps regarding the LM literature pointed out in a previous systematic review. Organizational culture Lean manufacturing Management accounting Multiple case study Lean accounting The lean manufacturing (LM) arose as a system that aims to eliminate waste and increase...

... in manufacturing firms. Design/methodology/approach – The research is based on a two-stage multiple case study. The first stage is an interview study of 17 key informants representing manufacturing firms in the machine industry. The second stage is an in-depth study of three service innovations at three...