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Purpose

This study aims to examine how existential authenticity (intrapersonal and interpersonal) influences family tourists' well-being, integrating service-dominant logic and family co-creation behavior as a moderator.

Design/methodology/approach

A survey of 347 family tourists in Pingyao Ancient City, China, was analyzed using structural equation modeling. Well-being was operationalized through subjective well-being (SWB), recollection and word of mouth (WOM).

Findings

Existential authenticity significantly enhances well-being across all dimensions. Family co-creation behavior strengthens the effects on SWB and WOM but exhibits varying moderating roles across pathways.

Practical implications

Heritage destinations should foster authentic experiences and encourage family co-creation to enhance tourist well-being and positive post-visit behaviors.

Originality/value

This study advances value co-creation theory in family tourism by empirically linking existential authenticity, co-creation and well-being in heritage settings.

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