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Keywords: Customer satisfaction
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Journal Articles
Journal of Educational Administration (2006) 44 (5): 471–486.
Published: 01 September 2006
... be contacted at: friedman@oswego.edu © Emerald Group Publishing Limited 2006 Parents Schools Customer satisfaction Ethnic groups The Supreme Court's decision to uphold school choice policies is one of the more important education decisions since Brown v. Board of Education (US Department...
Journal Articles
Journal of Educational Administration (2002) 40 (5): 486–505.
Published: 01 October 2002
... components influence the forming of the overall image of the university and the cognitive, affective and overall images statistically and significantly influence the students’ satisfaction with the university. © MCB UP Limited 2002 Brand image Universities Customer satisfaction Students...
