...Juan José Tarí Purpose The purpose of this paper is to study the EFQM model self‐assessment in a Spanish university. Design/methodology/approach A case study methodology is used based on five services provided by a public university in Spain. Findings The findings show the steps that one...

... policy Stress Self assessment Curriculum development © Emerald Group Publishing Limited 2006 John McCormick can be contacted at: J.McCormick@unsw.edu.au In simple terms, then, self‐efficacy is a suitable variable to include in a study of curriculum change, and in this particular case...