Outsource or in‐house facilities management: The pros and cons Available to Purchase

The question of the merits of outsourcing facilities management remains relevant. This paper attempts to determine a clear distinction between out tasking and outsourcing, and then to provide a model to explain the advantages (pros) and disadvantages (cons) of this strategy by analysing the wants of both the client and supplier. Finally, it offers some guidance to assist with remedying the divergence identified.