Open figure viewer
This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/08876040010334565. When citing the article, please cite: James M. Carman, (2000), “Patient perceptions of service quality: combining the dimensions”, Journal of Services Marketing, Vol. 14 Iss: 4, pp. 337 - 352.
This content is only available via PDF.
© MCB UP Limited
2000
