... Tension Paradox Hybrid leadership Continuous improvement CQI Patient care Leadership Performance outcomes The Australasian College for Emergency Medicine Position Statement (ACEM, 2021b) identified the presence of “significant acute health system challenges” that adversely affect...

... better quality patient care delivery (Day et al., 2016). Implementation of continuous improvement practices provide significant opportunities for patient care delivery enhancement in EDs (Kim et al., 2006). Reviews of quality management research literature revealed that creating...

... rights only Hospitals Mergers Quality Quantitative techniques Patient care Organisational restructuring Over the last three decades, healthcare providers have increasingly been involved in mergers particularly in the USA and Europe (Mariani et al., 2022). Mergers involve...

... in healthcare, at a time when policymakers are increasingly aware of its role in ensuring patient safety and care quality. Whistleblowing Patient care Quality healthcare Speaking up Whistleblowing continues to bring healthcare scandals to light, reports into poor standards of care highlight its...

... Patient care Mobile bone density scanning services Osteoporosis Healthcare context Comparative case studies Healthcare systems are increasingly complex, reflecting fragmentation of services across professionals, services and health sectors (Nugus et al., 2010). Effective healthcare...

... the experiences of patients with AAP across the acute care delivery chain, using a novel method of repeated interviews, and to demonstrate how fundamental care can be delivered, in clinical practice, to ensure positive patient experiences. Healthcare Hospitals Patient care Interviews Qualitative research...

... the infrastructure for improvement (Dixon-Woods et al., 2011a, b, 2012 ; Aveling et al., 2012). Quality Patient care Safety Behaviour Hospitals Executives Health systems worldwide face challenges in ensuring the delivery of safe, high-quality care (Wachter, 2010); adverse event...

...” refers to behaviours and actions. This includes performance of care procedures, the preparation of care plans and evaluation processes. “Outcomes” refers to changes to patient care and also to changes in clinicians” knowledge, skills and attitudes. Various attempts have been made to introduce...

... intervention Systems approach Clinical ownership Patient care The documentation of hybridisation has tended to focus on doctors' interactions with management to the consequent neglect of the experiences of other professional communities (Numerato et al., 2012). We address this oversight...

... for better patient care. Junior doctors are more likely to bring or embrace new ideas, and recognize the importance of transparency and integration of technology into healthcare systems. Engaging with junior doctors in collaborative processes, rather than focusing on their more senior colleagues, may create...

... for patients, all year round and feel the full, immediate, and concentrated impact of the stresses arising from patient care (Menzies, 1960). Their “work involves carrying out tasks which, by ordinary standards, are distasteful, disgusting and frightening” (Menzies, 1960 , p. 97). However despite the evidence...

... Publishing Limited 2012 Hospice care Strategic groups Quality of care United States of America Patient care Hospices are organizations that provide end‐of‐life care to dying patients. The focus of this palliative care is not on curative treatment, but rather to provide the best quality...

... on the social context, the success of a normative reform measure may depend in part on its social context. © Emerald Group Publishing Limited 2011 Customised care New public management Professions Integration Disintegration Inter‐organizational cooperation Sweden Health services Patient care...

... at the “backstage”. This is an important, if taken‐for‐granted, part of everyday practice and makes a “hidden” contribution to organisational learning. © Emerald Group Publishing Limited 2010 Knowledge management Workplace training Patient care Ethnography Surgery It is often argued...

... design, the findings question the prominent stimulus‐response assumption. The focus on the interplay of functions and the hospitalists' roles lead to a more comprehensive picture of the patient‐related interaction processes. Integration Communication Patient care Doctors Management roles...

... be contacted at: j.travaglia@unsw.edu.au © Emerald Group Publishing Limited 2009 Patient care Quality improvement Sociology Australia Patient safety has become one of the defining movements of healthcare in developed countries over the last 20 years (Bleich, 2005 , p. 97; Runciman...

... solutions” are thought to create the data and social conditions which help providers to choose and apply direct solutions consistently. Patient care Safety measures Psychology Sociology Organizational behaviour Service improvements Reviews of hospital medical records identified...

... necessary to do so. Together, the Chief Executive and Executive Manager became the industry champions for research. David Greenfield can be contacted at: d.greenfield@unsw.edu.au © Emerald Group Publishing Limited 2009 Leadership Health services Safety Patient care Qualitative research...

...Roslyn Sorensen; Rick Iedema Purpose This paper aims to understand the impact of emotional labour in specific health care settings and its potential effect on patient care. Design/methodology/approach Multi‐method qualitative ethnographic study undertaken in a large ICU in Sydney, Australia...

... © Emerald Group Publishing Limited 2009 National Health Service Service improvements Patient care Clinical governance United Kingdom A number of commentators have highlighted the potential for clinical microsystems (CMS) to aid improvement within healthcare systems and produce...